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FAQS
You asked, we answered
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards, PayPal and Apple-pay.
HOW SHOULD I BURN MY CANDLE?
DO YOU OFFER EXPRESS DELIVERY?
If you need your order in a hurry then contact us and we can arrange for express delivery for an additional cost.
HOW SHOULD I LOOK AFTER MY REED DIFFUSER?
DO YOU HAVE A HIGHSTREET SHOP I CAN VISIT?
No but check our 'Up Coming Events' page to find out where our pop up shop will be.
DO YOU OFFER WHOLESALE?
We recommend burning your candle for 4 hours at a time to avoid 'tunneling'. You should also trim the wick between burns to 1cm. Keep open flames away from flammable objects, children & pets.
We recommend flipping your reeds every 4-6 weeks and giving the liquid a little stir. To reduce or increase the fragrance, add or remove reeds.
Yes. We are VAT registered and can provide you with a quote for stocking our products. If you are looking to add your own brand to our products, visit our other site www.wrexhamcandleco.co.uk where we can help.